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Payment Policy 💳
This Payment Policy governs all checkout transactions completed on storelyhive.com run by BOB ELECTRONICS CO., LIMITED, required for smooth PayPal and third‑party payment‑processor operation.
Available payment options
Our store supports secure third‑party checkout channels including PayPal and other mainstream payment methods shown at checkout page. We do not directly handle or store your sensitive banking or card credentials on our web server. All financial data transfers are encrypted and managed by authorised payment service partners.
Order charging rules
Your payment method gets authorised during checkout. Actual charge will process once our team validates your order and stock availability. In rare situations we might cancel authorisation if product runs out or fraud risk flags pop‑up.
Currency note 💱
All product prices shown on our website are displayed in primary shop currency. Your bank or payment provider may apply extra currency conversion fees when paying from foreign currency; those conversion charges are the buyer’s responsibility.
Payment verification
Occasionally we may request simple order verification for security purposes. This helps us protect shoppers against stolen‑payment‑method fraud. Your order processing might pause briefly until verification finishes.
Failed payments
If your payment attempt fails, please double‑check card details, fund balance or switch to another payment option. Orders only enter processing status after payment fully succeeds. Unpaid pending orders will auto‑cancel after a set time window.
Refund flow for payments
Whenever a refund gets approved, funds always go back to your original payment source. How fast money shows back on your account fully depends on bank / payment processor processing rhythm, out of our direct control.
Charge‑back & dispute guidance
If you feel there is an issue with your purchase, kindly email our customer support before opening charge‑back or PayPal dispute. We sincerely hope solving problems through direct communication, avoiding unnecessary dispute procedures for both parties.
Contact info
BOB ELECTRONICS CO., LIMITED
UNIT NO.A222,3/F,HANG FUNG INDUSTRIAL BUILDING, PHASE2，NO.2G HOK YUEN STREET, HUNGHOM KL
Email: bobelectro99@hotmail.com
Phone: +852 52073425